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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Note: We accept returns for selected products. All products cannot be returned.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. You must contact us within 30 days of receiving the order to return. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Note: We only offer free return labels for selected products. All products do not have free return labels.
If you have any question in this process, please contact firstname.lastname@example.org
You need to provide below information in the email
1. Order number
2. The Sku of the products which need to return or exchange
3. Evidence pictures to shown faulty items